Guest Rooms FAQ
- What services are included in your room rates?
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All registered guests enjoy the following privileges and benefits:
- Welcome drink
- A welcome gift
- Round-the-clock butler service
- Valet parking
- Complimentary use of the Thalasso Pool, dry sauna, and gym
- The Club Lounge offers a range of herbal teas, coffee, and soft drinks throughout the morning and afternoon, with wholesome sweets served from 2 p.m. - 4 p.m. In the early evening, enjoy wine and locally awamori.
- Complimentary mineral water, tea, and coffee provided in your room
- Turndown service
- Complimentary beach chair and umbrella rentals and use of the pool, spa, sauna, and gym at The Busena Terrace
- Complimentary shuttle service linking all Terrace hotels (reservations required)
- Are there connecting rooms?
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No, but two-bedroom guest rooms accommodating up to four people are available.
- Can I stay without doing any Thalasso programs?
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Yes, but use of the Thalasso pool, dry sauna, and gym are included in your room rate. We encourage you to use these facilities and enjoy their healthful benefits.
- What about Internet connectivity?
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Complimentary Wi-Fi is provided throughout the hotel, including our guest rooms. Should you require a LAN cable or other peripherals, or be in need of any assistance in securing a connection, please notify Butler Service.
- What's the view like from your guest rooms?
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Those facing the ocean provide close views of Nago Bay. Westward-facing rooms face Busena Beach and overlook the main wing of The Busena Terrace and Banyan Village, with views of the sunset in the distance.