Food Allergy Notification Form

Please answer the food allergy questionnaire (*indicates a required field)

The purpose of this form is to notify us of food allergies only—
it is not a survey of food preferences.

The Terrace Hotels
[ privacy policy ]

Accommodation
*Hotel

*Title

*Last Name

*First Name

*Check-in Date

 /   / 

*Number of Adults

*Number of Children (age 12 and under)

Contact Information
*Title

*Last Name

*First Name

*Phone

*E-Mail

*Please check your spelling before sending.
*Please add "@terrace.co.jp" to the safe list in order to receive emails from us.

Information of person requesting hypoallergenic menu
*Title

*Last Name

*First Name

*Birthday

*Your allergy details
Those who have been diagnosed as allergic, please let us know your allergy symptoms and doctor's supervision.
Seasoning
Are there particular seasonings that are best avoided?

If you have selected "may cause anaphylaxis reaction"

The year and month of your last reaction  / 

Medical Information
Those who have been diagnosed as allergic, please let us know your allergy symptoms and doctor's supervision.

Has the individual been diagnosed with any food allergies?
Has an EpiPen been prescribed?
Please describe your symptoms and details.
At our restaurants
Buffet-style meals

Venues with no buffet

Your inquiry
Foods or dishes you customarily eat safely.

 

Please read the following points carefully:

  1. With one-week advance notice, we will do our best to provide safe meals prepared without your indicated allergens from the 28 listed below.
  2. While our chefs make every effort toward cross-contact prevention during food handling and preparation, trace levels of some allergens may be present.
  3. Utensils and dishes used in the preparation of special meals are washed in compliance with our customary hygiene protocols.
  4. We rely on the information provided by producers when sourcing the ingredients to meet this request.
  5. Certain symptoms may require your provision of a medical certificate.
  6. In the unlikely event that we are unable to prepare a meal that safely meets your allergen requirements, we will ask you to make other arrangements.
  7. Should you require a particular food or seasonings that are not available to us locally, we may ask that you bring them with you.


If you confirm the above, please click the "confirmation" button.